To make your experience with Ovlox India faster and smoother, a new self-service Knowledge Base is now available directly from our CRM and support channels. This portal gives you instant access to product information, installation guides, troubleshooting steps, and policy documents, without waiting for a support agent.
What you can find inside
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Product manuals and technical specifications for all Ovlox India locks and hardware
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Installation and configuration guides for dealers, installers, and partners
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Common troubleshooting steps and FAQs for sales, support, and after-sales queries
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Warranty, return, and service policies, including latest updates
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Process documentation for ticket creation, escalation, and response timelines
How to access the Knowledge Base
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From CRM: To Log in to your Account Log in
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Direct link: Knowledge Base
- Article link: Knowledge Base Article
How this helps you
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Get answers 24/7 without waiting for a call or email
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Reduce repeat back-and-forth by following clear, step-by-step guides
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Ensure your team and our team refer to the same updated information for faster resolution
If you cannot find what you are looking for in the Knowledge Base, you can still raise a ticket or contact our support team as usual, and we will assist you personally.
Best regards,
Ovlox India Support Team